A two-year warranty is standard on Quick Eagle Networks products. During the first three months Quick Eagle Networks will replace defective equipment at no charge. During the remainder of the warranty period, Quick Eagle Networks will repair defective products at no charge. However, a diagnostic charge may be applied if Quick Eagle Networks test engineers determine that the returned product was not defective.

For all customers that did not take advantage of our Extended Warranty option, out-of-warranty repair is available at a per-incident flat rate. Turnaround time for those repairs averages 10 working days or less.

The customer is responsible for shipping charges back to factory and Quick Eagle Networks will cover shipping charges (excluding duties and taxes) back to the customer.